Shipping policy
At Faevors, we strive to process and ship your order as quickly as possible.
Order Processing
Most in-stock orders are processed and shipped within 3–14 business days after your payment has been successfully received and verified. Processing times do not include weekends or U.S. holidays. During periods of high order volume, product launches, sales events, or holidays, processing times may be extended. If a significant delay occurs, we will notify you using the email address provided with your order.
Pre-Orders
Items marked as Pre-Order require additional processing time and typically ship within 1–4 weeks. If your order contains both pre-order and in-stock items, your order may be held until all items are available unless otherwise stated.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Please allow up to 48 hours for tracking information to update after the shipping label has been created.
Shipping Delays
Delivery estimates are provided by the shipping carrier and are not guaranteed. Faevors is not responsible for delays caused by shipping carriers, weather, customs, incorrect shipping information, holidays, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information is accurate before placing an order. Faevors is not responsible for orders shipped to an incorrect address provided by the customer. Orders returned to us due to an incorrect or undeliverable address may require additional shipping fees before they can be reshipped.
Lost or Stolen Packages
Once a package has been transferred to the shipping carrier, Faevors is not responsible for lost, stolen, or delayed packages. If your tracking indicates that your package was delivered but you have not received it, please contact the shipping carrier directly to file a claim. We are happy to assist by providing any information needed to support your claim.
If you have any questions regarding your order or shipping, please contact us at support@faevors.com.