Refund policy

Order Cancellations

Orders may be canceled within 24 hours of purchase. After 24 hours, orders are processed for fulfillment and cannot be canceled or refunded.

Returns

We do not accept returns. If you receive a defective, incorrect, or severely damaged item, please contact us within 48 hours of delivery at support@faevors.com. Include your order number along with clear photos of the item and packaging so we can review your claim.

Damaged Items

If your order arrives damaged during shipment, please contact us immediately at support@faevors.com. We will work with you to review the issue and determine an appropriate resolution.

Refunds

Refunds or order cancellations are only available within 24 hours of placing your order. After the 24-hour cancellation period, all sales are final. Refunds will not be issued.

Lost or Stolen Packages

Once your order has been shipped and marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages.

If your package is lost, delayed, or stolen, you must file a claim directly with the shipping carrier (such as UPS, USPS, FedEx, or DHL). We will gladly provide any shipment information or documentation needed to assist with your claim, but we cannot issue refunds or replacements for packages that are lost or stolen after they have been entrusted to the carrier.

Contact Us

If you have any questions regarding your order or this policy, please contact us at:

Email: support@faevors.com