Contact information

We're here to help!

If you have any questions about your order, our products, shipping, returns, or these policies, please don't hesitate to contact us.

Customer Support

Email: support@faevors.com

We strive to respond to all customer inquiries within 1–2 business days. Response times may be longer during weekends, holidays, new product launches, or promotional events.

For the fastest service, please include your order number (if applicable) and a detailed description of your inquiry in your email.

Business Hours:

Monday – Friday

9:00 AM – 5:00 PM CST

Closed on weekends and major U.S. holidays.